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rhodene N
1 reviews | Active since Feb 2021
19 Feb 2021, 13:13
Incorrect Credit Bureau Judgement
i had a personal loan 2 years ago, this account has been settled in full & i have a paid up letter to confirm this. Yet this *********** bank has listed a judgement on my name on the credit bureau & is negatively affecting me in any current or future applications. i cannot believe this is the service thats been offered to clients that paid their accounts. i would never recommend any of my friends or family members to have any dealings with Capitec.
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Replies (3)
Capitec Bank's replyOfficial
19 Feb 2021, 13:22Good day Rhodene
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Feb 2021, 13:22
Official
Good day Rhodene
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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rhodene N's updateReviewer Update
23 Feb 2021, 12:23A consultant called me on the 19/02/2021, saying she would get back to me regarding this problem. im still waiting ever since. can this bank ever be so ***********!!!
perhaps il get better service after a complaint to the ombudsman is lodged
perhaps il get better service after a complaint to the ombudsman is lodged
rN
rhodene N's update23 Feb 2021, 12:23
Reviewer Update
A consultant called me on the 19/02/2021, saying she would get back to me regarding this problem. im still waiting ever since. can this bank ever be so ***********!!!
perhaps il get better service after a complaint to the ombudsman is lodged
perhaps il get better service after a complaint to the ombudsman is lodged
rN
rhodene N's updateReviewer Update
24 Feb 2021, 13:36this bank is absolutely useless. i still havent received any feedback. i would never recommend any friends or family members to have any dealings with Capitec
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rhodene N's update24 Feb 2021, 13:36
Reviewer Update
this bank is absolutely useless. i still havent received any feedback. i would never recommend any friends or family members to have any dealings with Capitec