1 reviews | Active since Mar 2018
Incorrect airtime purchase
This morning I bought R100 airtime for my Telkom sim only to find out that I bought a Vodacom airtime instead. The money has been deducted, but there is no airtime. I tried calling the bank, I have also inboxed them on Facebook, but still. Please help me get the transaction reversed or fixed.
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Good day Ms Modibane
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
Best regards,
Good day Ms Modibane
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
Best regards,