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Nobuhle N
1 reviews | Active since Jun 2015
29 Jul 2023, 10:02
Inconvinience caused by this bank
I am not happy with the waiting I am experiencing at Capitec. I made a cash send on 17 July then on the 22 July tried to redeem it just gave an error message "unconfirmed", on my app the money is on pending since then. I called them twice already and even went to the branch till today the issue is no resolved
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Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
29 Jul 2023, 10:24Good day Nobuhle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jul 2023, 10:24
Official
Good day Nobuhle
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Nobuhle N's updateReviewer Update
01 Aug 2023, 09:35I would like to thank Thobeka who handled my complaint and the issue has been resolved. She was very helpful and willing to to sort the issue as fast as possible.
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Nobuhle N's update01 Aug 2023, 09:35
Reviewer Update
I would like to thank Thobeka who handled my complaint and the issue has been resolved. She was very helpful and willing to to sort the issue as fast as possible.