Inconvenient to Clients

This bank is such an inconvenience to clients I have an unauthorized debit order which I want reversed I vanr do it on the app as its above 800 and I can't do it via their contact center either..now I must ****en make time to go to the branch which will cost me petrol and time. In this time of Technology and Covid we don't wanna be driving around and be in public..but this stupid bank don't think soo