1 reviews | Active since Jul 2016

29 Nov 2017, 16:28

Inconvenient CAPITEC

CAPITEC debited my account twice for my loan last month, I bank with Fnb, I had to wait a couple of days for them to transfer my money back into my Fnb account. Guess what the ****ers transferred the money into my useless capitec account.

I had to transfer my money that was taken out of my Fnb account, back myself.

Very unhappy about it. i am complaining here because the ****ed me off when i called the call centre for something else.

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Replies (1)
Capitec Bank
Capitec Bank's reply30 Nov 2017, 08:25
Official

I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,