jM
jabulani M

1 reviews | Active since Aug 2014

22 Jul 2015, 21:32

inconvenience

Capitec bank froze my account without giving a notice to come and update my details. Now is the second day I'm without electricity and I don't have money to go work tomorrow. I don't ride banana peels to get to the bank. I find this very unprofessional at least I should have been given notice and few days to update my details.

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 Jul 2015, 08:29
Official
Hello jabulani7,

I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,