inconvenance

good day<br> <br> i m using capitec bank for all my finances but i m disappointed by how their system is doing to me. i have taken atm loan and they are aware that i m getting paid every 15th but to my surprise they debited on the 8th evening. i was in the nearest branch yesterday to reverse it. the person who assisted me didnt tell me that i must withdraw all the money. this morning i received sms \thank you for paying the loan"only to find that they have taken money again. i from the bank now to reverse it again"