PS
Pearlene S

1 reviews | Active since Oct 2019

01 Feb 2023, 09:44

Inconsistent Feedback

i submitted an query on the 17th January regarding my account. I've received a different response on email and sms. This as become extremely frustrating and i would like the issue escalated to someone that can resolve it.

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Feb 2023, 10:19
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
PS
Pearlene S's update02 Feb 2023, 12:06
Reviewer Update
i am awaiting feedback regarding the matter and how to proceed?