AB
Albertus B

1 reviews | Active since Aug 2017

26 Aug 2017, 08:00

Inconsistence service

As i said on a previous occassion tat i had a loan 5years ago with capitec bank of which i settled it in full i struggled to have my name removed from thrir system i have been told that they can't do yet there were other people names removed and up untill today i am waiting on them.I have been told two wreks ago that they will attend to my complain and that they will come back to me within 5working days which ended yesterday so far no response

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Aug 2017, 09:34
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply30 Aug 2017, 09:21
Official

Good day

We have sent an email to your email address.

Kindly refer to the email and we will gladly investigate the matter.

Pheliwe Baartman

Complaint Management

Capitec Bank

Best regards,