Inconsiderate Bank and bad mannered staff.

Hi,

How do you freeze my funds without my knowledge and i have to call you to find out that apparently i received *****ulent money into my account.

I understand you have to do your investigation and all of that but you should at least have told me as you will be freezing my money emphasis on my money ...MY ACCOUNT = MY MONEY.

I have to travel for family funeral now i don't have money, thank you for the inconvenience. Lets hope my aunt won't haunt me for not going to the funeral.

Furthermore, your staff is very rude. Please invest in customer service training.

Regards,