TM
Thapelo M
1 reviews | Active since Nov 2018
28 Nov 2018, 12:48
Incomplete electricity voucher number
I bought electricity for R150.00 using capitec bank app earlier on April this year,they only send me an incomplete voucher number I went to some of their branches to get an assistant with no luck.Can somebody help me with this.
Your assistance will be highly appreciated
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Replies (2)
Capitec Bank's replyOfficial
28 Nov 2018, 15:38I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Banak
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Banak
Capitec Bank's reply28 Nov 2018, 15:38
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Banak
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Banak
Capitec Bank's replyOfficial
07 Dec 2018, 14:08Good day Mrs Manyaka
Kindly note the matter has been resolved, as per our telephone discussion.
Nokuphumla SkenjanaComplaint Management Officer
Kindly note the matter has been resolved, as per our telephone discussion.
Nokuphumla SkenjanaComplaint Management Officer
Capitec Bank's reply07 Dec 2018, 14:08
Official
Good day Mrs Manyaka
Kindly note the matter has been resolved, as per our telephone discussion.
Nokuphumla SkenjanaComplaint Management Officer
Kindly note the matter has been resolved, as per our telephone discussion.
Nokuphumla SkenjanaComplaint Management Officer