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Tshepiso P
1 reviews | Active since Jul 2010
17 Aug 2021, 23:54
INCOMPITENCE AT CAPITEC BANK
About a year ago, my Mother Morakane Jerminah Petlele used an ATM and money was retracted by the ATM machine, when she reported it to HER Branch she was given a period of 30 days in which the matter was supposed to be solved, and for some reason a woman of over 60 years old who has been a loyal customer to Capitec Bank was given the run around. Is this how Capitec Bank treats our parents, and is this how the Banking system thinks this is how things should work?
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Replies (2)
Capitec Bank's replyOfficial
18 Aug 2021, 06:37Good day Tshepiso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Aug 2021, 06:37
Official
Good day Tshepiso
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Tshepiso P's updateReviewer Update
27 Aug 2021, 14:56Well, I regards this issue as unsolved.
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Tshepiso P's update27 Aug 2021, 14:56
Reviewer Update
Well, I regards this issue as unsolved.