***********,cant do as they promise.Awful customer service!!!!

So Capitec advises and advertise that they will contact or arrange Debit order transactions for you.So i went and changed account numbers at the branch,got advised that they will contact companies debiting my account,and this wasn't done.So now i find out two of the companies were not contacted and 3 months later my policies have lapsed and had to pay for their incompetency.I am really considering moving to another bank as this is unacceptable.I have consistently defended this bank among colleagues and friends when they complained,NOW THIS!!!! If this is not solved i am taking my business elsewhere.