LM
Lisa M

1 reviews | Active since Jul 2017

29 Jul 2017, 17:06

*********** uns****ed staff

<p>Investing money at Capitec is a nightmare you budget on money that you invest mistakes made by consultant not knowing their products and they make you as the client pay for their mistakes which I believe can be rectified but going the extra mile not in capitec's dictionary</p>

0
Replies (2)
Capitec Bank
Capitec Bank's reply31 Jul 2017, 08:30
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply15 Aug 2017, 09:36
Official

Hi Annalisa

Thank you for bringing your matter to our attention and providing us with an opportunity to serve. You mentioned being happy with the refund and therefore your matter has been resolved.

Kind regards

Donorique