MB
Mary B
1 reviews | Active since Mar 2012
23 Sept 2015, 21:38
*********** staff or system issue.
So i just received an sms from Capitect informing me that my account has been placed on hold. Capitec must be under the impression that i have nothing better to do than go to their branches to FICA My account. I did take my proof of residence and and Id to your Newtown Junction branch in April when i first received the sms to FICA my account. Well I won't be coming again, my next trip into your branch will be to close my account. And please do not \Ask why''."
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Capitec Bank's replyOfficial
28 Sept 2015, 08:20Hello Mardy,
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply28 Sept 2015, 08:20
Official
Hello Mardy,
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Roxanne Pridgeon for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank