*********** staff and management

Item: Capitec Bank
Rating: 1
Author: Bri L

Please be careful of Capitec The Grove. Just went in to get confirmation of account and had such a story. They refused to stamp forms when they kne i had an account. The teller K****tjo and the branch manager Portia Malatsi did not help. The acvount is inactive. And the refuse to acknowledge that in writing. *********** staff and management.

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Replies (1)

Capitec Bank's replyOfficial

27 Jan 2020, 16:23

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply27 Jan 2020, 16:23

Official