XR
Xolisile R
1 reviews | Active since Feb 2021
20 Feb 2021, 18:28
*********** Mercantile Bank
Rating - 0 Tried opening a business account. Sent documents a week ago and a week later account not opened. I am registered with NCR for micro lending but they are looking for requirements not existing for micro lenders. Kindly do your homework and check validity of requirements
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Replies (2)
Capitec Bank's replyOfficial
22 Feb 2021, 08:07Good day We acknowledge receipt of your complaint and advise that we are currently investigating the matter. We will provide you with an update in this regard.
Regards
The Mercantile Bank Team
Regards
The Mercantile Bank Team
Capitec Bank's reply22 Feb 2021, 08:07
Official
Good day We acknowledge receipt of your complaint and advise that we are currently investigating the matter. We will provide you with an update in this regard.
Regards
The Mercantile Bank Team
Regards
The Mercantile Bank Team
Capitec Bank's replyOfficial
24 Feb 2021, 16:45Dear Xolisile
It is unfortunate that we could not be of assistance with your request to open a business account. This may not be in line with your expectations but as a Banking and Accountable Institution, we adhere strictly to regulatory requirements as well as the Bank’s own risk requirements pertaining to engaging with and opening of business accounts for Financial Institutions (including micro lenders).
As a financial services provider, we trust that you would appreciate this principle.
Best regards
The Mercantile Bank team
It is unfortunate that we could not be of assistance with your request to open a business account. This may not be in line with your expectations but as a Banking and Accountable Institution, we adhere strictly to regulatory requirements as well as the Bank’s own risk requirements pertaining to engaging with and opening of business accounts for Financial Institutions (including micro lenders).
As a financial services provider, we trust that you would appreciate this principle.
Best regards
The Mercantile Bank team
Capitec Bank's reply24 Feb 2021, 16:45
Official
Dear Xolisile
It is unfortunate that we could not be of assistance with your request to open a business account. This may not be in line with your expectations but as a Banking and Accountable Institution, we adhere strictly to regulatory requirements as well as the Bank’s own risk requirements pertaining to engaging with and opening of business accounts for Financial Institutions (including micro lenders).
As a financial services provider, we trust that you would appreciate this principle.
Best regards
The Mercantile Bank team
It is unfortunate that we could not be of assistance with your request to open a business account. This may not be in line with your expectations but as a Banking and Accountable Institution, we adhere strictly to regulatory requirements as well as the Bank’s own risk requirements pertaining to engaging with and opening of business accounts for Financial Institutions (including micro lenders).
As a financial services provider, we trust that you would appreciate this principle.
Best regards
The Mercantile Bank team