kM
koketso M

1 reviews | Active since Aug 2016

29 Aug 2016, 09:20

*********** Manager

<p>This is my first time seeing such unproffesional services from a bank manager. I took in my payslip for updating my credit facilities, there is a deduction table at the bottom with explanation for each deduction/credit, on my payslip there is taxation, pension fund contribution and UIF which is deducted from my account, there is also reimbur*****t/claims paid to my account, the deductions is a sum of all the deducted including the paid amount to my account. Now to show that he is incompetan and miopic t he says to me that i am not payimg tax and that the deduction on the payslip are incorrect, i contact the HR Personell at my head office to speak to him regarding that and explain, he says that he wants a written letter explaining that its claims paid to my account, what more proof do you need then what is written there in black and white that it is reimbur*****t/claims. If this was coming from the consultant i wouldnt be suprised but from a bank manager this is uterly disgusting, if Capitec intents to grow it should stop saving costs and hire comptent manager who are s****ed and knows about finances.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Aug 2016, 10:21
Official

I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,