1 reviews | Active since Nov 2021
*********** ***** investigators
Capitec has placed a hold on my bank account without informing me. I found out about the hold when I tr8ed to pay for my groceries. The investigator claims there was ********** deposit into my account and even after I have sent them the proof where the money came from they still haven't removed the hold. I have been with this bank for a long time and feel disappointed and disrespected by them. You think you have all the power but I will make sure to announce in all community whatsapp groups and Facebook pages what you did to me and encourage people to close their Capitec accounts before one of their *********** ***** investigators does the same to them. I would havr thought that an investigation meand calling me and not just freezing my account without so much as a sms to ask for ny side of the story. Horrible experience with this bank!!! Feels like I lost a good friend but yes I suppose all good things come to an end. Putrid service Capitec bank!!!
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
