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Pulane M
1 reviews | Active since May 2019
15 Mar 2022, 09:13
*********** Customer service Agents
I have been calling our customer care line since 9am. Its 9:11 now, and 3 calls later, I haven't spoken to an Agent. Agents don't have their headsets on and having conversations, while my airtime is being depleted.
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Capitec Bank's replyOfficial
15 Mar 2022, 13:21 Good day Pulane
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply15 Mar 2022, 13:21
Official
Good day Pulane
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank