SV
Sbu V
1 reviews | Active since Aug 2020
03 Aug 2020, 13:49
*********** Capitec branch manager
I was denied a chance of utilizing capitec services after not agreeing on doing an internal branch deposit as it's costly since they charge R3. 50 per R100... The argument even went physicall with an arrogant Branch manager by the name of JUDA's at Thembisa Megamart. I had to return back home with my money because of his strategy of *********** people by forcing them on doing internal deposits
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
03 Aug 2020, 15:04Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply03 Aug 2020, 15:04
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
13 Aug 2020, 09:26 Good day Mr Mchunu As discussed telephonically, I confirm the matter has been dealt with. Kind regards Complaint Management Capitec Bank
Capitec Bank's reply13 Aug 2020, 09:26
Official
Good day Mr Mchunu As discussed telephonically, I confirm the matter has been dealt with. Kind regards Complaint Management Capitec Bank
