LM
Lebo M

1 reviews | Active since Aug 2018

05 Sept 2018, 10:18

*********** capitec bank

Today it’s the sixth day n my matter it’s not resolved, capitec hasn’t said anything to me, my account it’s still blocked for no reason n yet they’ve contacted me, when I go to the capitec branch they’re telling me theys nothing they can do, u can’t access my money, today it’s the 5th, I haven’t paid my rent, my daughters school fees , I can’t do anything, I hate this bank, they’re so *********** n unprofessional.what I want to know y is my account still blocked ? Why u blocked it without telling me, that’s my money, I work very hard for it.....,

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Replies (2)
Capitec Bank
Capitec Bank's reply05 Sept 2018, 15:07
Official

I acknowledge your posting, and have referred it to Nomfefe Wulana for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply07 Sept 2018, 13:33
Official

Good day Ms Mampholo

Kindly note the matter has been resolved, as per our telephone discussion.

Nokuphumla Skenjana

Complaint Management Officer