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Raquel A
1 reviews | Active since Feb 2017
17 Aug 2021, 14:17
*********** call consultants
How can nobody at card and collections know how to change my Repayment Schedule for my credit card. I've been directed from one department to the next with no help. Instead, the call was dropped.
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Replies (2)
Capitec Bank's replyOfficial
17 Aug 2021, 14:19Good day Raquel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply17 Aug 2021, 14:19
Official
Good day Raquel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Raquel A's updateReviewer Update
21 Aug 2021, 11:40This is still not resolved.
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Raquel A's update21 Aug 2021, 11:40
Reviewer Update
This is still not resolved.