***********

I had the worst experience ever. The stuff is ***********, nobody could help me resolve an issue that was their fault. I want my money back! I cannot have an incident logged early July that's still not resolved at this stage

I sent a cashsend to a friend and they could not redeem it because capitec had a "technical error" that they were aware of so they logged an incident for me. Now I get a message that they cannot give the money back because the money was withdrawn and they fail to give me specific details about this transaction. This is just very disheartening! It's not the first incident that left me with a bitter taste. I'm honestly done with Capitec