cK
corlet K

1 reviews | Active since Mar 2015

22 Mar 2015, 11:10

*********** bankterrible attitude

This is a horrible bank i went this morning to open a account as they where closed on Saturday when arriving a lady stormed me at the door and with an attitude said \yes! what you want"not even greeting me i proceeded to tell her i need an account she sayd she wanted to see my id and told me i cannot get an accout as im a white person absolutely horrific i told her she was ****** and left. The same thing happened to my fiance when he was living with his sister they told him the documents that he had will not be sufficient because hes not married to his sister ***! Whats wrong with this bank they have bad attitude and they are ******s and want customers to marry their siblings to get an account this is horrible it disgust me that such people work here and its all due to the bad HR system because this is at almost every single *********** bank aka capitec we where better off without this bank on the brighter side absa bank helped me within 5 min and they where friendly all my documents where passed thru successfully maybe you can learn from them in the future <br> <br> Bad regards<br> <br> """

0
Replies (1)
Capitec Bank
Capitec Bank's reply23 Mar 2015, 08:17
Official
Hello corlet5,

Please accept our apologies for the poor service experience you had!

Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.

Bianca Pieterse
Complaint Administrator
Capitec Bank