*********** bank tellers

<p> ntombi skosana from the call center, a manager at Capitec and Bank teller, all three of them could not help me with the query. I have never seen employees so hopeless with less product knowledge. I asked all three of them, what is the reason of Capitec deducting more money from me and giving me less available on my credit facility. I had a salary increment of R6000 in spetember and they still can't explain why so such less money in my facility. It went from R1600 to just a R10000 but they debit me R1997. Capitec is debiting me R300 more than what they used to and still give me less money available on the credit facility. I cant believe that i've wasted my time, airtime of being kept on hold for more than 8 minutes with an unresolved query, my effort to go to the bank, my petrol. what do you guys take me for. You are hiring the most stupid people who do not know your products. One tells me I cant use the facility within 7 days approaching my salary date and another tells me it's 10 days before that. Who am I supposed to believe right now. I don't want to speak to a team leader nor some multi media agent. I want to speak to the highest level of authority. If you don't have an appropriate answer that can bring some understanding to the client please don't waste my time. </p>