NH
Nthabiseng H
1 reviews | Active since Apr 2019
30 Apr 2019, 11:51
*********** Bank and staff
I’ve been to two branches asking for assistance with a double debit from my account.
I asked them to stop the payment as it seem **********. They failed to do so.
I’m going to report Capitec today to the FAIS Ombud today. Clearly they are *********** and unable to help customers.
I’m sick and tired of this. What kind of back can reverse a payment that they can see is **********.
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
02 May 2019, 10:11I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply02 May 2019, 10:11
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
17 May 2019, 12:44Good day
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply17 May 2019, 12:44
Official
Good day
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
I confirm the matter has been dealt with and resolved.
Kind regards
Complaint Management
Capitec Bank
