*********** Bank and invading of Rights

As a client Im not happy I have been their Client since 2018 with no joy if its not money short when someone sends you money now this, Capitec decided to go offline when I was expecting money from people had to wait for them to be back online to find out if I received my money well fortunately they sent it, then decided to use my money, then boom all of a sudden money is starting to disappear now from my account without any explanation from the bank, apparently the bank system double paid me my money from people who sent me the money, now my question is why am I paying for their useless system that fails us and them are we safe as clients with this Bank I'm really ****ed with this mess now it means everytime someone sends me money they will take it and what about my needs for that money, I went to the branch at Protea Glen the explanation they gave me is that I'm the one at fault was not supposed to use the money and even worse the SMS notifications where off we couldn't even receive them now we being controlled like parpets with our money. 😠😠😠😡😠😡😠😡