1 reviews | Active since Apr 2016

05 Jan 2021, 09:59

*********** bank

I must say I am disappointed in Capitec bank I called on the 26/11/2020 to query an error that happened on my account I was told that it has been escalated and that it will take 30 days for me to receive feedback granted I gave them the 30 days . Today it is the 05/01/2021 I have still not received any feedback this bank I don't know if it is a new trend to ******* people i await feedback CAPITEC I even have a ref number

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Jan 2021, 12:26
Official
Good day Gugulethu 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank