EB
Elna B

1 reviews | Active since Feb 2023

04 Feb 2023, 03:39

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I am strugglingvnow more than a week for a debitorder to be cancelled by Capitecy at FNB. I visited both banks now three timrs, phoned headoffice three times, now they told me to go and see the manager at Capitect. What can be so difficult just to reverse a debit order, because i changed from FNB to Capitect. ????

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Feb 2023, 08:09
Official
Good day Elna 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank