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I have reversed a SWIFT payment on 30th of MARCH, All I have been requesting for OVER a moth now and have had 6 total calls to Capitec's help line and each call has lasted more than 25+MIN, I have not received any proof that my payment has been sent back to the sender as I need this to claim back my funds.

HOW LONG DO I NEED TO WAIT FOR MY FUNDS TO BE RETURNED??? AS I HAVE LOST OVER A MONTHS WOTH OF INTEREST ON THIS AMOUNT OF MONEY??

In my eyes it is the same as purchasing a product and having no proof or payment or paper trail??

I have sent an email to Capitec's client care email on the 15TH of April and today is the 22ND of April, and STILL NO REPLY??

This is EXTREMLY *********** OF A BANK TO WHITHELD AND DELAY A PAYMENT IN THESE TROUBLING TIMES WE FACE!

Please assist?