RL
Riaana L

1 reviews | Active since Apr 2020

19 Aug 2022, 12:25

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Pathetic service, never able to assist, had a double transaction going off account, same amount same store minutes later, they can't do a reversal, stating we should request the store to write an email or letter saying the 1 transaction didn't go off... seriously how does a bank tell you that...client services sucks..

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Aug 2022, 12:27
Official
Good day Riaana 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank