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An amount of R46828.50 was credited onto my account yesterday 12/11/20. I then called a ***number and spoke to a consultant. They made mention of them not knowing where the money comes from but they have a number from the reference. The number was said to be Meridian Credit on ***, and they also did not know anything about the transaction. I then drove to a branch in Seshego as this was now bugging me, when I got to the bank I was told a lot of customers have called with the same issues and there appears to be a system issue and I was told the amount has been frozen and they will correct. The following day 13/11 when I went to the app indeed the money was reversed but now what irritated me was that the money that was also in my account was gone. I gave it time thinking it will be resolved until I even had to call again to get told that they will fix it.

Such incompetence and inconvenience. I just moved to Capitec and im regretting my decision.