NP
NALEDI P
1 reviews | Active since Aug 2015
18 Feb 2016, 12:34
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i am very disappointed at how capitec operates,<br> <br> it was so easy to get a loan from your bank but when we couldn't pay you where too quick to hand us over to vertex your lawyers, now that we finally paid you are refusing to update your books and send your lawyers letter so that we can have it sent to us.<br> <br> me and my wife are busy in a process of buying a home for ourselves, capitec is standing in our way can you imagine the frustration and money spent on airtime calling vertex back and forth to get one piece of paper.<br> <br> assist as soon as possible, and treat this matter as urgent as possible.<br> <br>
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Replies (1)Capitec Bank's replyOfficial
19 Feb 2016, 08:03Hello Naledi45,
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply19 Feb 2016, 08:03
Official
Hello Naledi45,
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Zonke Sobekwa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
