MP
Martha P
1 reviews | Active since Mar 2009
26 Oct 2015, 16:02
***********
iam so angry and not happy by the way i was treated by your staff yesterday you guys should be closing at 13:00 which is definitely not 12:57 ,but i was schocked that the door was closed right at my face and i couldnt get assistance and desperately needed to come inside the bank your service is shocking
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
27 Oct 2015, 08:31Hello phatsom,
Please accept our apologies for the poor service experience you had!
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply27 Oct 2015, 08:31
Official
Hello phatsom,
Please accept our apologies for the poor service experience you had!
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Jennine Seholoba will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Best regards,