KN
Khanyisile N
1 reviews | Active since Aug 2012
08 Oct 2015, 07:23
Incompetence of systems
On numerous times I have tried to buy online and the return message will be authentication failed. When i contact capitec bank I am told that everything is ok on their side the fault might be with the site I am trying to buy on. The very same thing has happened on more than 2 sites, i doubt all online shopping sites are down, so can Capitec please promptly fix this
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Capitec Bank's replyOfficial
08 Oct 2015, 09:00Hello NXUMALOK,
I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply08 Oct 2015, 09:00
Official
Hello NXUMALOK,
I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank