Incompetence of highest order!

Capitec, allow me to put it to you that this time you have bitten more than y’all can swallow!

Enlighten me here: how am I on the 12th working day of waiting for my license disc when your turn around time on license disc renewals is 3-5 working days? And all I’m getting is a blame game.

I made my renewal application on the 17th of January but to this date I don’t have it. When I did a follow up on Tuesday the 27th, the call with an agent was ended with an escalation. Thursday I received an sms notifying me that my address is incomplete - which by the way wasn’t true because I provided a full address. Thursday call also was concluded with an escalation…and so is *** today’s call. What’s most appalling me at this point is the blame bestowed upon RTMC when I chose not to do direct business with RTMC personally! Here’s my ticket ref number: ***, someone please attend to it so I can part ways with you, I am tired of incompetence period!