NS
Neil S

1 reviews | Active since Jan 2020

29 Jun 2021, 06:40

Incompetence

Multiple errors on investment account Branch staff unable to resolve and provide incorrect information Rude and dismissive branch management Unsubstantiated decrease in fixed investment No response to customer service emails !!!VERY POOR SERVICE !!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply29 Jun 2021, 06:43
Official
Good day Neil

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply29 Jun 2021, 06:43
Official
Good day Neil

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank