Incompetence bad service

Hi I have made an immediate payment of R17 000 to one of my recipients on the 18/04/2024 until today the money is not reflecting on my employees account when I call the consultants they are taking me up and down they actually don't know what really happened because they say my money is missing they tracing it, so is it really worthy and safe to keep my money into capitec account because all I see is incompetence now my people are suffering they don't have their funds until now. I'm getting annoyed and frustrated because of the calls people looking for their money that I paid long ago cause I was told I must give it 4 hours after it was 24_48 hours now is more than 3 days... **** Capitec

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