Incompetence and ignorance

I frankly dont care about your viceroy claims and reports for the past 6 months or even more your company and its delinquent staff have cost me and my fiance alot of harm and uncer*****ies regarding a false accusation that she is under debtreview witch is is not... Because of your incompetence and your no care attitude to fix the problem she was refused a personal loan to fix her car she was refused the opportunity to buy a new car and also refused the opportunity to get a credit card... We went to your lemon tree mall branch to resolve the problem the bank manager promised us a to fix the problem within a week to no avail his ignoring our emails and ignoring our phone calls we have spoken to numerous people in your headoffice with lots of promises but nobody does anything... She never asked to be under debtreview she was never under debt review she had two loans with capitec both was paid off on time and she never skipped on instalment but for some unknown reason capitec put a debtreview warning on her itc for no reason... So my conclusion is that Capitec is *********** unreliable and the worst bank ever so me and my fiance have taken our business somewhere else shes now with fnb and Im with Standard bank.... Will never ever do business with capitec again