Incompetence and bad client service

On the 06/10/2018 I went to capitec branch in darling street to deposit money for a friend and my cousin sister, it was R2600 for a friend and R4410 for my cousin but because I was in a hurry I didn't check the 2nd receipt for my sister. When I got home I realise that the consultant deposited R4210 it was on a Saturday Monday I went to the branch they told me they will wait for G4S to count the money and get back to me. I went to the branch several times but with no response even today the manager told me she will call me back even today. The last time I went there they told me that G4S counted the money and yes there was a R200 extra but they are still waiting even today it's over a month I'm still waiting for my money and I want my money back. ????