Incompetence

I have a loan account with Capitec Bank. In 2013, I had financial problems and made an arrangement to pay off the arrears on a monthly basis, which I did. In 2014 whilst going through my credit report, I noticed that under type of payment, it is recorded that the Debt is under restructure. I have since 2014, without no assistance from Capitec requested Capitec to remove the debt under restructure but am not getting any joy from them. I am unable to get credit from any service provider because of this error even though i have a high credit score. The last time i spoke to Capitec was when i sent them an email in November requesting them to correct the error. I am giving Capitec 72 hour to rectify the mistake failing which I will go to the NCR, the banking Ombusdsman, Credit Ombudsman and any other forum that is available out there to get this sorted out. Capitec is a vulture preying on the disadvantaged!!!