SK
Shimane K
1 reviews | Active since Aug 2019
14 Jul 2021, 13:59
Incompetence
Our monies are not safe at Capitec. My bank account has been debited by 3rd parties from overseas although my App is set at R0. 00 for online purchases.
The 1st time it happened almost 3 weeks ago, I contacted Capitec via email and to date, no response.
I have also been trying to pay arrears on my funeral policy and the App is giving me errors. I escalated the matter almost a month ago, nothing has been done.
It's very concerning
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Capitec Bank's replyOfficial
14 Jul 2021, 14:22Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply14 Jul 2021, 14:22
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank