Incompentent & Unorganized

When banking at Capitec you got to be on your toes because they are the most unorganized organization in South Africa.

I am still today trying to make clear to them about a matter that has been going on for 6 months.

Four (4) employees have been in contact with me since asking the same questions and still, they are confused.

Also, you won't get any response via email from their customer services.

Due to their lack of responsiveness on emails, this caused Capitec to send me a physical mail to my residents stating that there is going to be a summoned against me to appear in court if I don't act accordingly.

They are quick to take what I need from you, but if it comes to the client's needs you will not be considered or even be ghosted.

I can't believe that an organization like this is so ***********.

Really think twice before banking with Capitec.