CS
Chris S

1 reviews | Active since Oct 2022

11 Dec 2025, 17:39

Incapable to assist

I hold for an hour on their WhatsApp chat bo be helped. Start the chat 16:19 and they only respond at 17:08 only to hear that they can only help from 8 to 17:00. Jabulile is not capable to handle queries.

If you want to do business with them think twice.

0
Replies (2)
Capitec Bank
Capitec Bank's reply11 Dec 2025, 18:38
Official
Good day Chris, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
CS
Chris S's update12 Dec 2025, 13:16
Reviewer Update
Its now exactly 13:14 and after alot of promisses my query is still not addressed. Shame in you Shuaib, Kelly and Jabulile.