Incapable of solving problems and answering simple mails.

Yet again I have to write here again. As it seems people working at Capitec to solve a problem are unable to do so. Improperly trained and clueless.

Recently I have requested a settlement amount on my account, the letter has bend send and the amount stated on the letter was settled in full. Before any communication which again took forever, my account still shows that there is an arrears amount. I do not understand this as I have SETTLED WITH THE FULL AMOUNT!!!!!!!!!!.

I HAVE SEND AN EMAIL ASKING ABOUT THIS AND, NO RESPONSE!!!!!!!!!!! NO ANSWER!!!!!!! YET AGAIN!!!!!!!!!

Capitec is USELES, *****S, INCAPABLE of just answering a simple mail to solve a simple problem.

All I want is to pay my debt, clear my name, and close the account. I never want to do any bussines with Capitec again.

Seeing that you can not read a mail and answer or send my paid up letters I will again now post to any and all review and complaints platforms I can find. For any other person out there to see that they can not put trust in Capitec with their money.

I sincerely hope there is someone in Capitec who can help me solve the problem before we end 2024.