EM
Eric M

1 reviews | Active since Jul 2020

17 Jul 2020, 14:09

inaccurate credit posting and lowering my scoring.

I settled their Loan in March , they updated my credit score stating it was settled but 3 months later they post on my credit score that i am 150+ days i areas which has now caused a challenge with me buying a home. I also feel that with them making such a mess--up there is no sense of urgency in trying to resolve this from their side.

0
Replies (1)
Capitec Bank
Capitec Bank's reply17 Jul 2020, 14:18
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank