GM
Gavin M
1 reviews | Active since Jun 2015
19 Nov 2025, 09:04
In September went to the branch to apply for a credit card increase
In September went to the branch to apply for a credit card increase. 2nd October MIE mailed me wanting bank statements and my id which I did send. Then followed up 23 October. Now 19 Nov and no feedback. That'd bad service. Ref ***
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Gavin M's updateReviewer Update
10 Dec 2025, 10:1319 November after complaining the bank I thought would sort out the limit increase. Had to again sent statements and payslips as capitec did nothing about my application.
Now it is 10 Dec and 2 days ago Capitec told me they closed it as they could nor get hold of me on the phone. I send email to MIE and the complaints people but no response. So I am thinking how bad is this for business and will they gain ask for a new set of payslips and bankstatements as they are dragging feet. Then the girl at the local capitec wonders why I will not give all my business to them.
So since September and even after a complaint I still have no card limit increase.
Now it is 10 Dec and 2 days ago Capitec told me they closed it as they could nor get hold of me on the phone. I send email to MIE and the complaints people but no response. So I am thinking how bad is this for business and will they gain ask for a new set of payslips and bankstatements as they are dragging feet. Then the girl at the local capitec wonders why I will not give all my business to them.
So since September and even after a complaint I still have no card limit increase.
GM
Gavin M's update10 Dec 2025, 10:13
Reviewer Update
19 November after complaining the bank I thought would sort out the limit increase. Had to again sent statements and payslips as capitec did nothing about my application.
Now it is 10 Dec and 2 days ago Capitec told me they closed it as they could nor get hold of me on the phone. I send email to MIE and the complaints people but no response. So I am thinking how bad is this for business and will they gain ask for a new set of payslips and bankstatements as they are dragging feet. Then the girl at the local capitec wonders why I will not give all my business to them.
So since September and even after a complaint I still have no card limit increase.
Now it is 10 Dec and 2 days ago Capitec told me they closed it as they could nor get hold of me on the phone. I send email to MIE and the complaints people but no response. So I am thinking how bad is this for business and will they gain ask for a new set of payslips and bankstatements as they are dragging feet. Then the girl at the local capitec wonders why I will not give all my business to them.
So since September and even after a complaint I still have no card limit increase.