Impossible To Get Feedback
I have requested Capitec Forex whom ive dealt with a couple of times to give me feedback about incoming forex last thurdsday 5th March it is now 11 March and 3 emails later to complaints at Capitec and the actual forex department and not a single reply!!!<br> As i understand if the forex isnt dealt with its rejected and sent back at my cost!
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Capitec Bank's replyOfficial
11 Mar 2015, 15:53Hello steve2008,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply11 Mar 2015, 15:53
Official
Hello steve2008,
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Please accept my sincere apologies for the frustration which you have endured as a result of this incident.
Candice Dawson will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Bianca Pieterse
Complaint Administrator
Capitec Bank