Immediate transfer not cleared

On 09 March 2020 at 9am I made an immediate payment from Capitec Bank into my daughter's Standard Bank account. After numerous calls to both Capitec and Standard Bank no one could advise why the funds has not cleared into my daughters account. Capitec confirmed the funds was released on their side and no problem exists on their side. Standard Bank has in turn advised my daughter the same and she should just wait for the funds to clear. It is now 10 March 2020 at 15:53 am and the funds are still not available to her. I urgently need someone to look into this matter as the funds are required as a matter of urgency.